Once CBC News contacted WCB, Coward received a call and apology from a manager.
Last Wednesday, he received a letter from the board that approved payment for his his knee braces and and awarded him a portion of his lost wages dating back to March 2016.
In light of the tribunal's decision, Coward also sought approval for back wages.
The board then had 30 days to appeal the decision if it didn't agree.
Otherwise, it was to follow the tribunal's directive.
It isn't clear from the letter what percentage of lost earnings Coward will receive.
Coward's doctor, Howard Conter, said the board's delay in providing Coward with the required knee braces has impeded his recovery.