If a kernel debugger is available get the stack backtrace.
Arguments: Arg1: 0000001c, memory referenced Arg2: d0000002, IRQL Arg3: 00000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 80a5e4a9, address which referenced memory Debugging Details: ------------------ WRITE_ADDRESS: 0000001c CURRENT_IRQL: 2 FAULTING_IP: hal!
I've seen in the past where the Symantec firewall app caused an error such as this.
I'd uninstall all symantec products then run an SFC /Scannow, reinstall Symantec and see what happens. if the uninstaller fails or gives an error then Symantec has a remover utility you can use here: or the manual method:
Ki Fast Call Entry 0xfc 0000003b 00000000 00000000 00000000 00000000 0x7ffa9000 STACK_COMMAND: kb FOLLOWUP_IP: SYMEVENT 146d9 b9d696d9 ?? SYMBOL_STACK_INDEX: 7 SYMBOL_NAME: SYMEVENT 146d9 FOLLOWUP_NAME: Machine Owner MODULE_NAME: SYMEVENT IMAGE_NAME: SYMEVENT.
If you've verified that both your device and your Dropbox account have enough available space, move on to step 10.When time is important or the user is unable to define the trouble, then our technical staff will use remote control software (pc Anywhere) to connect to your network and resolve the problem.The remote control support means higher user productivity as a result of faster problem resolution and eliminates frustration for both users and technicians.For maximum stability, we have several recommendations for Windows: Pool Leader can be installed on one computer but used from several computers.Fix: If the Desktop icon is grey, then you are not currently connected to the internet.