Click the "Start Menu" and select "Control Panel" Click "View network status and tasks" under "Network and Internet"Select "Internet Protocol Version 4 (TCP/IPv4) and click "Properties". Troubleshooting PAWS-Secure on Mac OS X 10.6 This document will provide some basic PAWS-Secure troubleshooting information for Mac OS X 10.6 (Snow Leopard).Ensure "Obtain IP address automatically" and "Obtain DNS server address automatically" are checked. This example is assuming you are running Mac OS X 10.6 with a working Air Port card that is turned on.If you have previously configured "PAWS-Secure" on your Mac running OS X and are having issues, you may find our Troubleshooting Guide for OSX helpful.NOTE: Performing additional configuration for your device (Steps 2,3,7, and 8A-8I) on the Troubleshooting Guide will improve your device's ability to connect to PAWS-Secure efficiently.
Instructions for this can be found on the Ubuntu Troubleshooting Guide.You may only need to perform one or two of these in order to resolve your issues. Is "PAWS-Secure" at the top of your "Preferred Networks"? Once verified, click "Configure..." button next to "Secured password (EAP-MSCHAP v2)". Click "OK" on this menu box and click "OK" to return to "PAWS-Secure Wireless Network Properties" and the "Security" tab we were previously on.Is IPv4 configured for "Using DHCP" and IPv6 disabled under your network preferences? On the "Security" tab we are going to do a number of steps: Make sure "Security type:" is "WPA-Enterprise" or "WPA2-Enterprise" (best) Make sure the network authentication method is: "Microsoft: Protected EAP (PEAP) Then click the "Settings" button. On the "Security" tab click the "Advanced settings" button.This example is assuming you are running Windows 7 with a working wireless adapter that is turned on.These are listed in order of difficulty as well as recommended starting places to diagnose where in your configuration there may be issues. Use the scroll bar to find "Add Trust CA Root" and click its checkbox.